Where withdrawal from a course is requested up to seven (7) working days prior to the course commencement date, an administration charge equal to 20% of the course fee will be retained by OpenMQ. To request a refund, contact OpenMQ at firstname.lastname@example.org.
No refunds will be given after this date and a substitute attendee will not be accepted. However, transfers can be made from one course to another without penalty up to seven (7) working days prior to course commencement and the attendee will be refunded or charged for any difference in course fees.
OpenMQ and Macquarie University reserve the right to alter any of the arrangements for the courses either before or during the program, to cancel or terminate the program or refuse any enrolment.